Fuel Automation, a game-changer for petrol pumps
The fuel retail sector has undergone massive digital transformation, particularly since COVID-19 hit the globe, adopting new technologies to withstand the aftermaths of the recent hard times. The revival stage seems to be over, and the world is now in the age of new mobility. What has come instrumental for petrol pumps here is the deployment of automation technology. Moreover, the development of contact-less fuel payments at fuel stations has made it easy to make a full-stretch stride to bring about the changes. Thanks to fuel retail automation, cashless transactions at petrol pumps are becoming fast adoptable among individual commuters and oil retail firms. Experts see fuel automation systems as a game-changing inclusion by oil companies.
Fuel automation and contactless fuel payment go hand in hand to bring in a revolutionary change, the way petroleum companies would work and are working now. With petrol pump automation systems becoming essential at most fuel stations today to meet the ever-changing demands of the consumers, fuel-retail firms are getting equipped with standardized end-to-end performance capabilities. Had fuel automation not been there, the fuel retail sector could have been staring down the barrel. It has been a momentum shift for the industry and a sigh of relief for the petroleum companies. They leverage operational, implementation, remote support, and maintenance services to maximize their revenue and better cater to their consumers.
Operations of petrol pumps have turned ever more fluent, employing fuel retail automation systems. Such technologies assist oil companies in implementing their quality and quantity assurance initiatives for customers. Infrastructural support is added advantage that helps these firms to meet various demands of consumers. Petroleum outlets, loaded with automation systems, are going way beyond the traditional route to manage and control their daily activities. That is all because of a forecourt controller, a crucial component of the petroleum outlet automation system that interfaces with various dispensers and tanks. Apart from wet-stock reconciliation, the system features remote site monitoring, central price change, and RFI-based attendant tagging, which enable credit and debit card transactions from the forecourt. As fuel retail automation is turning out to be a handy solution, petrol pumps are reaping enormous benefits as follows:
Attendant Tagging Solutions
Attend tagging entails mounting Tag readers on each side of dispensers connected to the forecourt controller to find and tag how much petrol or diesel the customer wants each time he drives in. This solution comes in handy in beating the queue at fuel stations. It also saves a lot of time for the oil companies while filling in the vehicles. Commuters, on the other hand, have the ease of making fuel payments. The system also helps with cash sales, where attendants collect the money from the commuter. The controller records every transaction on the site, letting the site manager know about the cash collected by each attendant. That is where the possibility of fuel theft gets eliminated. The attendant tagging feature of petrol pump automation systems is, thus, turning out to be a game-changer for petrol pumps.
Contactless Fuel Payments
The speed and ease of contactless payments make the fuel buying experience a pleasurable one. The fuel retail sector has witnessed a surge in demands for cashless payment facilities necessitated by commuters at fuel stations. The changing customer behavior has been a driving force to make petroleum companies employ fuel automation systems. Contactless fuel payments offer remarkable benefits to both customers and oil companies. While the flexibility of payments is one advantage, the safe transaction is the other. Quick transactions result in shorter queues at the checkout as the commuters do not have to bear the hassle of punching in their PIN. Apart from this, cash handling remains no fuss for the company and the customers either. Customers appreciate the loyalty benefits of contactless fuel payments, whereas the fuel firms leverage better operational fluency, better consumer experience, and fraud protection. Fuel automation is an absolute game-changer.
Reduced Manpower and Maintenance Costs
Manual operations at petrol pumps require acquiring more resources, both human and non-human. As with petroleum outlets with more workforce and resources, petrol pumps incur higher operational and maintenance costs. Employing petrol pump automation systems, on the other hand, minimizes the need for more sources, which ensures reduced maintenance costs for the oil company. So, fuel automation serves dual purposes for the businesses dealing in petroleum.
Better Customer Experience
The success of every business adequately depends on how satisfied its customers are. For this reason, customer satisfaction remains a top priority for ventures, even those dealing in petroleum. Fuel automation systems are requisite for oil companies to keep their customers happy, satisfied, and rewarded. With them loaded at fuel stations, commuters find a time-efficient payment solution that is contactless too. Ease of payments coupled with end-to-end security delivers a better customer experience. Commuters do not have to wait longer in the queue for their turn to come. They drive in, get fuelled, and checkout without falling in the fuss of cash transactions. Contactless fuel payments make it all quicker than ever, resulting in a better customer experience.
